Onboarding Form

Fill out the form below with any questions or to setup a consultation to discuss how we can help Uprell Your Influence. If you'd like to email us directly, please message [email protected]

Existing Customers

For anything concerning your existing account, contact your personal account manager that you were introduced to upon signup. This may include:

  • Any problems with your account
  • Targeting changes
  • If you require consulting for your growth
  • To speed up your results
  • Any questions you may have
  • And much more...

General Support

For general inquiries, questions or concerns, email [email protected] for assistance

Agencies & Bulk Orders

For custom packages and deals, please email [email protected] and your inquiry will be forwarded to the correct department.

Cancellations

Cancellations may take up to 24 hours to process. To cancel your plan, email us at [email protected] and let us know:

  • The reason you want to cancel (so we can collect feedback for improvement or possibly resolve your issue)
  • Your Instagram username

Special Requests Or Complicated Questions

Book a call with our general support team!

Book a Call

    Contact Info
    Contact Info
    Please provide the contact info to whom we should communicate regarding this account.
    Please provide a time between Monday - Friday from 10AM - 4PM ET (NYC timezone) for our team to login to your account (Instagram Security Verification). Typically, this process only takes 5 - 10 minutes.
    Please provide the City and Country where you reside so we know your timezone and from where you typically login to Instagram.
    Contact Info
    Instagram Info
    Please provide our team account credentials to help grow the account.
    Please provide your Instagram password. This is only visible to the Account Manager and Analyst working on your account.
    Contact Info
    Targeting Info
    Please take a few minutes to provide relevant targeting information below.
    Please provide 5 - 10 Instagram accounts that have audiences (ideally, less than 50,000 followers)
    Provide a list of 5 direct competitors for your brand or business.
    Please provide 5 - 10 relevant #hashtags to your brand.
    Are there any specific locations we should target?
    Are there any location restrictions for whom to target or avoid?
    If you have additional targeting requirements please explain below.
    Please select the type of organic actions that are permitted for your account.
    Contact Info
    Account History
    Each account behaves and performs differently due to its history as well as Instagram's algorithms. Please provide information about what you've previously tried (good or bad) so that our team is well informed and can better manage your account and anticipate its performance.
    Please select one or more of the following that applies to your account. We need to know this information to help clean up your account and manage it accordingly.
    Please provide the name and website of the previous service provider for our research purposes.
    Is there anything else we should know? For example, if you are using our Instagram Community Management service please include links to your ambassador program, specific goals for direct messaging, or specific copy you'd like to use in direct messages.
    Upon receipt, our team will review your onboarding form, and then coordinate the login process within 24 hours or less. We'll give you a heads up in advance. During the login process, it is possible that Instagram may require a security verification to confirm "It Was Me". Please do so.