UpRell
Responsibilities vs. Client Responsibilities
At UpRell we pride ourselves in communication and transparency. Before subscribing or signing up to one of our growth plans all potential clients must have a clear understanding of UpRell’s responsibilities as well as the Client’s responsibilities. We’ve created an infographic that clearly details the following information:
- UpRell responsibilities
- Client responsibilities
- Factors outside our control
- What to expect from our service
- Setting realistic expectations to work together towards success
Prior to subscribing to our service all clients must acknowledge and agree to the responsibilities outlined below. If you have any questions or concerns beforehand please send us an inquiry and we will be happy to provide greater clarity.
UpRell VS Client Responsibilities
Follow Accounts
that are on target and likely to follow you
Unfollow Accounts
that do NOT follow back or engage with your account
Like Photos
to engage with your followers and target audience
Monitor Acounts
and identify new targets, relevant #hashatags, and track performance
Post High-Quality Photos
Stories, and/or Videos that are relevant or valuable to your target audience
Post Frequently
at least 15-20 photos per month, ideally 1 photo per day
Engage with Your Audience
especially if they comment or like your content, and respond to their DMs
Don't Use Automation
and don't buy followers, comments or likes. That's for losers! You're a winner!
Factors Outside Of Our Control
Frequency of Posts
The frequency of posts has a direct impact on our ability to grow the follower count. Clients that do not post at least 20 posts a month cannot expect great results.
Quality of Posts
The quality and relevance of posts are key to growing an account. For example, we cannot help a convenience store if all they're posting is pics of their coffee cups.
Engagement
IG is a social media platform. Having said that, we expect our clients to be social. A lack of engagement of clients with their audience often leads to loss of followers in the long run.
Instagram Algorithm
Algorithm updates occur every few weeks and can have a significant impact on reach & engagement. UpRell will need time to adjust for them.
7,500 Following Limit
Every month we spend several days unfollowing accounts to make room for more following. This will almost always result in some people unfollowing the account.
Promotions, Contests or Give-Aways
Aftermath of promotions, contests, shout-outs, and giveaways almost always result in massive purges of unfollowing and long-lasting after effects that we cannot control.
Ad HOC Requests
Requests to do massive likes or unfollowing may influence our ability to gain more followers. Likes usually don't create more growth and unfollowing always results in some loss of followers.
Bad Behavior
IG penalizes accounts for using bots and purchasing followers / likes. As a results, clients can lose hundreds of followers and be capped on follower growth. "Cleaning up" an account take up to several months.
What to Expect?
Actual team members who work on your account every weekday.
Allow up to 2 weeks before receiving quality feedback.
Consistent growth intervals as opposed to a massive jump at followers at once.
Fluctuations in your Following Count.
One-off mistakes i.e. out of target follower.
Communication to improve targeting and growth throughout the month.
What Voids Our Guarantee?
Any use of automation or bots by the client.
Any promotions / contests / shout-out loops etc.
Any purchasing of followers / likes / comments — we 100% do not recommend this and will likely cancel your subscription.
Any modifications to our normal process other than client targeting.
Instagram Growth
~250+ organic followers
100% manual work – no bots or software
Highly targeted users
No fake/bot accounts
100% safe & Instagram compliant
Dedicated account manager
Monthly growth reports
100% risk free – cancel any time
Instagram Growth X2
~500+ organic followers
100% manual work – no bots or software
Highly targeted users
No fake/bot accounts
100% safe & Instagram compliant
Dedicated account manager
Monthly growth reports
100% risk free – cancel any time
Growth X2 & Content
Everything in Instagram Growth X2
30 Social Media Posts/month
30 Social Media Captions/month
30 Social Posts Scheduled/month
Custom Bio Creation
100% risk free – cancel any time